Remote Third-Party Collections Specialist | Earn Commission

LCS Financial Services Corporation; Wyoming (MI); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Monday-Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking experienced collections professionals to work from home, handling inbound and outbound calls, negotiating settlements, and maintaining compliance. Join a national team in a 100% remote role with performance-based pay and benefits.

We offer a Monday–Friday schedule and opportunities for career growth in a regulated, results-driven environment. Applicants must reside in an LCS-approved state and have strong negotiation and communication skills to

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Consistently work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while handling difficult conversations.
• Ensure compliance with applicable laws, policies, and regulatory requirements.
• Maintain consistent communication with management and team while working remotely.

Skills

Negotiation

Persuasion

Active listening

Telephone etiquette

Organizational skills

Independent work

Regulatory knowledge

Remote work readiness

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

LCS Financial Services Corporation is seeking experienced collections professionals to work from home, handling inbound and outbound calls, negotiating settlements, and maintaining compliance. Join a national team in a 100% remote role with performance-based pay and benefits.

We offer a Monday–Friday schedule and opportunities for career growth in a regulated, results-driven environment. Applicants must reside in an LCS-approved state and have strong negotiation and communication skills to