Remote Third-Party Collections Pro

LCS Financial Services Corporation; Clifton (TX); Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Remote work

Commission opportunities

Monday–Friday schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. We value negotiation, problem-solving, and compliant, results-driven performance in a home-based setting.

The role offers a 100% remote arrangement with commission opportunities, a Monday–Friday schedule, and benefits including health coverage, life and disability, 401k, and paid holidays. Applicants must reside in an approved state and maintain a confidential home workspace.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace and reliable internet connectivity.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools to locate borrowers and assets.
• Managing assigned account portfolios and prioritizing collection activities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional interactions while navigating difficult conversations.
• Ensuring compliance with applicable laws, policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Skills

Negotiation

Persuasion

Conflict-resolution

Active listening

Telephone etiquette

Organization

Independence

Professionalism

Education

High school diploma or equivalent

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. We value negotiation, problem-solving, and compliant, results-driven performance in a home-based setting.

The role offers a 100% remote arrangement with commission opportunities, a Monday–Friday schedule, and benefits including health coverage, life and disability, 401k, and paid holidays. Applicants must reside in an approved state and maintain a confidential home workspace.