Remote Third-Party Collections Pro — Commission Eligible

LCS Financial Services Corporation; Mississippi; Remoto; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% Remote Position

Commission

Monday–Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Team-Oriented Environment

Descrizione del lavoro

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join our nationwide team. Work from home, negotiate resolutions on delinquent accounts, and help recover funds while maintaining professionalism and compliance.

We offer a 100% remote role with performance-based commission, Monday–Friday daytime hours, and a benefits package including health insurance, 401k, and paid holidays to support you.

Competenze

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Remote-work capable with a suitable home workspace.
• Must reside and work in an LCS-approved state.

Mansioni

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Conoscenze

Negotiation

Persuasion

Conflict resolution

Verbal communication

Active listening

Telephone etiquette

Independence

Formazione

High school diploma or equivalent

Descrizione del lavoro

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join our nationwide team. Work from home, negotiate resolutions on delinquent accounts, and help recover funds while maintaining professionalism and compliance.

We offer a 100% remote role with performance-based commission, Monday–Friday daytime hours, and a benefits package including health insurance, 401k, and paid holidays to support you.