Remote Third-Party Collections Pro

LCS Financial Services Corporation; Alton (IL); À distance; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

100% Remote Position

Commission

Monday–Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Résumé du poste

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. Work from home leveraging strong negotiation skills to recover delinquent accounts while meeting compliance and performance goals.

The role emphasizes professional communication, independent work, and adherence to laws. Earn commissions on top of base pay in a schedule Monday through Friday, with benefits starting after 30 days and flexible time-off options.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.

Responsabilités

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions during difficult conversations.
• Ensure compliance with federal, state, and local collection laws and company policies.
• Maintain communication with management and team while working remotely.

Connaissances

Negotiation skills

Active listening

Verbal communication

Telephone etiquette

Independent work

Professionalism

Regulatory compliance knowledge

Attention to detail

Formation

High school diploma or equivalent

Description du poste

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. Work from home leveraging strong negotiation skills to recover delinquent accounts while meeting compliance and performance goals.

The role emphasizes professional communication, independent work, and adherence to laws. Earn commissions on top of base pay in a schedule Monday through Friday, with benefits starting after 30 days and flexible time-off options.