Remote Telehealth Vision Specialist

VisionWorks; Glenn Dale (MD); On-site; USD 21,000 - 24,000; Part time

Job summary

Visionworks is seeking an onsite Telehealth Specialist/Optometric Assistant for part-time support in Maryland. You will guide patients through telehealth eye exams, assist with preliminary testing and ensure a smooth patient journey.

The role emphasizes clear communication, eye health knowledge and a friendly, human brand experience. As the primary face of our care, you will coordinate with Telemedicine Physicians, maintain accurate records, and help educate patients about products and services

Qualifications

• Related customer or patient experience preferred, but not required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Assist remote eye exam processes and liaison between patients and Telemedicine Remote Physicians.
• Maintain complete and accurate patient records before preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates with information to educate and recommend products and services.
• Perform daily store operations to support exam lane maintenance, restock inventory, clean equipment and answer phones.

Skills

Customer service

Education

HS diploma / GED

Job description

Visionworks is seeking an onsite Telehealth Specialist/Optometric Assistant for part-time support in Maryland. You will guide patients through telehealth eye exams, assist with preliminary testing and ensure a smooth patient journey.

The role emphasizes clear communication, eye health knowledge and a friendly, human brand experience. As the primary face of our care, you will coordinate with Telemedicine Physicians, maintain accurate records, and help educate patients about products and services