Telehealth Vision Care Specialist (Part-Time)

VisionWorks; Laurel (MD); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Part Timers

Job summary

Visionworks is seeking an onsite Telehealth Specialist/Optometric Assistant in Laurel, MD for part-time work. You will guide patients through remote eye exams, coordinate with Telemedicine physicians, and support the patient journey from exam to eyewear.

The role emphasizes eye health knowledge, customer service, and accurate patient records. Candidates with related experience are welcome; HS diploma or GED required. Competitive benefits accompany this position.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer experience

Education

HS diploma or GED

Job description

Visionworks is seeking an onsite Telehealth Specialist/Optometric Assistant in Laurel, MD for part-time work. You will guide patients through remote eye exams, coordinate with Telemedicine physicians, and support the patient journey from exam to eyewear.

The role emphasizes eye health knowledge, customer service, and accurate patient records. Candidates with related experience are welcome; HS diploma or GED required. Competitive benefits accompany this position.