Remote Technical Writer — Policy Library & Documentation

Credence; McLean (VA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Vision

Retirement Plan (401k, IRA)

Life Insurance

Paid Time Off

Family Leave

Disability

Training & Development

Wellness Resources

Job summary

Credence is seeking a Technical Writing Assistant to support CBP with policy documentation lifecycle in a fully remote role. The candidate should manage a large policy library, ensure accurate citations, formatting, and routing through review cycles for government stakeholders.

Requirements include a Bachelor's in Technical Writing, 5+ years in technical writing/editing, and advanced MS Word/Adobe Acrobat Pro skills.

Qualifications

• Bachelor's degree in Technical Writing or a related field required.
• Minimum of 5 years of relevant technical writing/editing experience.
• Advanced proficiency with Microsoft Word (styles, templates, cross-references, tables of contents, track changes) and Adobe Acrobat Pro.
• Proficiency with Microsoft PowerPoint to create workflows and org charts.
• Strong ability to maintain a disciplined document/library with version control.
• Experience conducting independent research and summarizing findings clearly.
• Excellent proofreading and copy-editing skills with strong grammar and style awareness.
• Stakeholder engagement and service-oriented response to research requests.
• Ability to work in Teams and maintain confidentiality.

Responsibilities

• Maintain the CBP policy library, including intake, indexing, version control, and archiving.
• Provide responsive policy search and research support to the SOD.
• Conduct independent research to support policy development.
• Validate references and authorities cited in policy documents.
• Create and track routing sheets through review, concurrence, and approval.
• Assist with CBP policy web content management and posting.
• Format documents to CBP-approved standards using Word/Adobe tools.
• Create PowerPoint presentations showing workflows and org charts.
• Proofread and copy-edit directives, handbooks, SOPs, memos and briefs.
• Maintain knowledge of CBP guidelines, regulations, and handbooks.

Skills

Proofreading

Copy editing

Verbal communication

Written communication

Stakeholder engagement

Attention to detail

Remote work readiness

Education

Bachelor's degree in Technical Writing

Tools

Microsoft Word

Adobe Acrobat Pro

Microsoft PowerPoint

SharePoint

Job description

Credence is seeking a Technical Writing Assistant to support CBP with policy documentation lifecycle in a fully remote role. The candidate should manage a large policy library, ensure accurate citations, formatting, and routing through review cycles for government stakeholders.

Requirements include a Bachelor's in Technical Writing, 5+ years in technical writing/editing, and advanced MS Word/Adobe Acrobat Pro skills.