Remote Technical Writer & Compliance Specialist

GovCIO; Denver (CO); Remote; USD 115,000 - 135,000; Full time

Benefits offered by this job

EAP

Corporate discounts

Learning platform

Certification assistance

Referral bonus

Internal mobility

Pet insurance

Flexible work environment

Job summary

GovCIO is hiring a Technical Writer to support VA Data Modernization initiatives. This fully remote role is within the United States, collaborating with program engineers, architects, and security personnel to produce clear, structured documentation for technical and non-technical audiences.

Responsibilities include creating SOPs, user guides, tutorials, and runbooks; maintaining templates and version controls; performing 508 accessibility reviews; and supporting security/compliance

Qualifications

• Bachelor’s degree with 5-8 years of work experience.
• Experience developing SOPs, technical guidance, tutorials, user guides, and knowledge-management content.
• Strong knowledge of Section 508 accessibility standards and document remediation practices.
• Experience creating and maintaining content within Microsoft SharePoint.
• Advanced proficiency with Microsoft Word, PowerPoint, Excel, and related Microsoft 365 tools.
• Advanced proficiency in Confluence, Jira, and SharePoint environments.
• Experience working with engineers, architects, cybersecurity professionals, developers, and other technical SMEs.
• Ability to translate complex cloud, data, security, and infra concepts into concise documentation.
• Experience establishing documentation standards, templates, version-control practices, and review workflows.
• Strong technical editing, proofreading, formatting, and QA skills.

Responsibilities

• Develop, edit, review, and maintain technical documentation across the VA Program and teams.
• Capture complex processes and convert them into clear documentation for technical and non-technical audiences.
• Own documentation support for new efforts including onboarding instructions and self-service documentation.
• Create and maintain standardized documentation templates and lifecycle procedures.
• Perform Section 508 accessibility reviews and remediation before publication.
• Review documentation for accessibility, structure, readability, and metadata.
• Maintain Program SharePoint content and documentation repositories.
• Conduct recurring documentation reviews and coordinate remediation with owners.
• Establish a centralized documentation inventory with ownership, version, and compliance status.
• Support documentation for security, compliance, audits, and governance activities.
• Assist with preparation and remediation of documentation for reviews and audits.
• Maintain version control and audit trails in Confluence and SharePoint.
• Participate in knowledge-transfer sessions and SME interviews to capture processes.
• Develop diagrams, screenshots, and visuals to improve documentation and adoption.
• Identify opportunities to automate documentation development and publishing.

Skills

Clear communication

Attention to detail

Multitasking

Collaboration with SMEs

Documentation standards

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft PowerPoint

Excel

SharePoint

Confluence

Jira

Job description

GovCIO is hiring a Technical Writer to support VA Data Modernization initiatives. This fully remote role is within the United States, collaborating with program engineers, architects, and security personnel to produce clear, structured documentation for technical and non-technical audiences.

Responsibilities include creating SOPs, user guides, tutorials, and runbooks; maintaining templates and version controls; performing 508 accessibility reviews; and supporting security/compliance