Remote Technical Policy Writer for Federal Agencies

Credence; Illinois; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&

Paid Time Off (Vacation, Sick & PR

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

Credence, a federal contractor focused on national security, seeks a Technical Writing Assistant to support CBP policy documentation development and lifecycle management. This 100% remote role emphasizes precision, version control, and clear stakeholder communication.

The ideal candidate has a Bachelor’s in Technical Writing, 5+ years of experience, and advanced Word/Acrobat Pro skills. You will manage the policy library, perform research, format documents to CBP standards, and shepherd

Qualifications

• Bachelor’s degree in Technical Writing or related field is required.
• Minimum 5 years of relevant technical writing/editing experience.
• Advanced Word features (styles, templates, cross-references, TOC) and Acrobat Pro for 508 accessibility.
• Proficiency with PowerPoint for workflow diagrams and org charts.
• Experience maintaining document or knowledge libraries with version control.
• Ability to conduct independent research and summarize findings clearly.
• Excellent proofreading, copy-editing, grammar, and style guide adherence.
• Strong stakeholder engagement and service-oriented research support.
• Ability to work in Teams and handle sensitive data.

Responsibilities

• Maintain CBP policy library, including intake, version control, and archiving.
• Provide responsive service to Security Operations Division on policy searches.
• Conduct independent research to support new policy development.
• Validate references and authorities cited in policy documents.
• Create and track routing sheets through review, concurrence, and approval.
• Assist web content management and CBP site postings.
• Format documents in CBP-approved styles using Word/Acrobat Pro.
• Create PowerPoint presentations depicting workflows and org charts.
• Proofread and copy-edit directives, handbooks, SOPs, memos, and briefing products.
• Maintain knowledge of CBP guidelines, regulations, policies, and handbooks.

Skills

Microsoft Word proficiency

Adobe Acrobat Pro

Microsoft PowerPoint

Proofreading

Copy editing

Team collaboration (Teams)

Strong communication

Education

Bachelor’s degree in Technical Writing or related field

Tools

Microsoft Word

Adobe Acrobat Pro

Microsoft PowerPoint

SharePoint

Teams

Job description

Credence, a federal contractor focused on national security, seeks a Technical Writing Assistant to support CBP policy documentation development and lifecycle management. This 100% remote role emphasizes precision, version control, and clear stakeholder communication.

The ideal candidate has a Bachelor’s in Technical Writing, 5+ years of experience, and advanced Word/Acrobat Pro skills. You will manage the policy library, perform research, format documents to CBP standards, and shepherd