Remote Technical Support Specialist - Life Sciences (LATAM)

Hygiena; Camarillo, Northern (CA, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Hygiena, headquartered in Camarillo, CA, seeks a Technical Support Specialist to join our team remotely in Brazil. You will serve as the point of contact for product technical issues across Latin America and train customers and distributors on Hygiena's portfolio.

You will partner with Territory Sales Managers to drive growth, analyze data to overcome obstacles, and collaborate with R&D, Marketing, and service teams to resolve challenges. English proficiency is required.

Qualifications

• Bachelor’s degree in life sciences or related field or equivalent experience.
• 2–6 years in a B2B sales or technical support role.
• Hands-on PCR and molecular systems experience; data analysis skills.
• English proficiency at an intermediate level or higher.

Responsibilities

• Serve as the point of contact for technical issues across Latin America.
• Train customers, distributors, and technicians on Hygiena products.
• Partner with Territory Sales Managers to drive growth and launches.
• Pull and analyze data to overcome obstacles and monitor market trends.
• Collaborate with internal teams to resolve customer challenges.

Skills

PCR/Real-Time PCR

Molecular techniques

Data analysis

DOE design

Communication skills

Team collaboration

Education

Bachelor’s degree in life sciences or related field

MS or PhD in Food Science or Microbiology

Tools

MS 365 CRM

WebEx

Windows OS / MS Office

Job description

Hygiena, headquartered in Camarillo, CA, seeks a Technical Support Specialist to join our team remotely in Brazil. You will serve as the point of contact for product technical issues across Latin America and train customers and distributors on Hygiena's portfolio.

You will partner with Territory Sales Managers to drive growth, analyze data to overcome obstacles, and collaborate with R&D, Marketing, and service teams to resolve challenges. English proficiency is required.