Remote Technical Support Specialist: Drive Growth & Campaigns

TechFlow Solutions; Elgin (IL); Hybrid; USD 87,000 - 136,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Mentorship

Job summary

TechFlow Solutions is hiring a Technical Support Specialist to drive customer acquisition and convert leads into opportunities. You will work with a sales marketing team that values practical, outcome-oriented communication and hands you the keys to success.

Role emphasizes translating customer insights into campaigns, negotiating renewals, and pitching the company’s offerings. This position is remote-friendly with Elgin, IL prospects in focus and includes mentorship from day one.

Qualifications

• Excellent written and verbal communication skills.
• Senior mastery of Active Listening, validated by people who'd hire you again.
• Demonstrated capacity to mentor or support senior teammates.
• A writer's ear for tone in high-stakes email.
• Storytelling instincts that turn data into a decision.

Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet.
• Translate customer insights into sharper campaign briefs.
• Pitch TechFlow Solutions's impact-driven offering to buyers who've not heard of us.
• Find the remote-friendly hook that makes Elgin, IL prospects lean in.
• Line up the sponsorships that put TechFlow Solutions in front of buyers.

Skills

Written communication

Verbal communication

Active Listening

Empathy

Storytelling

Campaign briefs

Job description

TechFlow Solutions is hiring a Technical Support Specialist to drive customer acquisition and convert leads into opportunities. You will work with a sales marketing team that values practical, outcome-oriented communication and hands you the keys to success.

Role emphasizes translating customer insights into campaigns, negotiating renewals, and pitching the company’s offerings. This position is remote-friendly with Elgin, IL prospects in focus and includes mentorship from day one.