Tech Solutions Specialist - Upsell & Growth Advocate

TechFlow Inc; Hot Springs (AR); Vor Ort; USD 75.000 - 104.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Annual bonuses

Zusammenfassung

TechFlow Inc. in Hot Springs, AR is seeking a Technical Support Specialist who thrives on turning data into action. You’ll own the end-to-end process from concept to delivery and help reduce churn by strengthening customer success.

You’ll report on ROI and attribution, upsell where appropriate, and collaborate with a no-ego team that ships fast. A 75k–104k salary is paired with health, dental and vision plans plus annual bonuses.

Qualifikationen

• 6+ years in technical support or related field.
• Strong data interpretation and reporting skills.
• Ability to own projects from concept to delivery.

Aufgaben

• Report on attribution and channel ROI to inform the $75,000 - $104,000 budget cycle.
• Identify and pursue new business opportunities throughout AR.
• Create sales collateral, decks, and proposals that move prospects forward.
• Sharpen the Technical Support Specialist value prop for each vertical we touch.
• Sell the mission-driven roadmap, not just today's feature set.
• Rewrite the one-pager until a Hot Springs stranger gets it in ten seconds.

Kenntnisse

Ambiguity navigation

Upselling skills

Reliability

Data interpretation

Project ownership

Jobbeschreibung

TechFlow Inc. in Hot Springs, AR is seeking a Technical Support Specialist who thrives on turning data into action. You’ll own the end-to-end process from concept to delivery and help reduce churn by strengthening customer success.

You’ll report on ROI and attribution, upsell where appropriate, and collaborate with a no-ego team that ships fast. A 75k–104k salary is paired with health, dental and vision plans plus annual bonuses.