Remote Technical Services Leader - Integrations & Data

ABSORB

Tampa (FL)

Remote

USD 90,000 - 130,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Fully remote-first work with flexible

Comprehensive Health and Wellness with

New Hire Equipment Allowance and Flex

Career growth and internal mobility

DEI programs

Job summary

Absorb Software is seeking a Technical Services Specialist to support client integrations, data solutions, and cross-system automation. You will lead technical projects from scoping to delivery, mentor teammates, and shape service offerings while maintaining a hands-on, consultative approach.

The role blends client engagement with technical execution, including guidance on data modeling, governance, and integration design, and offers remote-first work with opportunities for career growth and

Qualifications

Minimum 2+ years of experience implementing integration or data solutions for a SaaS platform or equivalent technical role.

Responsibilities

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
Translate complex technical concepts into actionable, client-friendly guidance.
Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.
Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.
Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.
Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.
Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.
Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.
Act as a subject matter resource for more complex or high-visibility integration projects.
Lead or contribute to continuous improvement initiatives that elevate our processes, documentation, and client experience.
Partner cross-functionally (Product, Technical Support, Client Success, Engineering, etc.) to solve multi-layered technical and data challenges.