Remote Technical Program Manager, Enterprise Utilities

Bidgely, Inc; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Bidgely is seeking a Technical Program Manager to lead end-to-end customer implementations of our platform for enterprise utilities. You will translate customer needs into technical solutions, guide integrations, and ensure successful onboarding through launch across global teams.

You’ll own delivery, coordinate with product, engineering, and delivery, and act as the primary customer-facing lead during deployment. Based on the U.S. East Coast, travel may be involved as needed.

Qualifications

• 5–7 years managing software implementation or integration programs at a technology company.
• Experience delivering complex enterprise implementations for high-touch customers.
• Proven experience serving as the primary point of contact for enterprise customers.
• Experience collaborating with globally distributed teams and offshore engineering resources.
• Experience with Agile development methodologies.
• Strong experience designing and delivering cloud-based B2B implementations.
• Ability to manage project plans, risks, and deliverables using tools such as Jira, Smartsheets, or similar platforms.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Based on the U.S. East Coast.

Responsibilities

• Own the successful delivery of enterprise customer implementations from onboarding through launch.
• Serve as the primary customer-facing lead during implementation.
• Manage project timelines, risks, dependencies, and deliverables.
• Facilitate project meetings, engineering standups, and stakeholder updates.
• Partner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams.
• Represent the onboarding team in customer presentations and sales engagements as needed.

Skills

Agile methodologies

Cloud-based B2B implementations

Jira/Smartsheets

Stakeholder management

Excellent communication

Tools

Jira

Smartsheets

Job description

Bidgely is seeking a Technical Program Manager to lead end-to-end customer implementations of our platform for enterprise utilities. You will translate customer needs into technical solutions, guide integrations, and ensure successful onboarding through launch across global teams.

You’ll own delivery, coordinate with product, engineering, and delivery, and act as the primary customer-facing lead during deployment. Based on the U.S. East Coast, travel may be involved as needed.