Remote Global Tech Delivery Lead (Utilities)

Bidgely Inc.; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Bidgely is seeking a Technical Program Manager to own delivery of the platform for enterprise utilities across the US, Europe and the Middle East. You will guide customers from onboarding through launch, translate needs into technical solutions, and coordinate engineering, product and delivery teams to ensure measurable outcomes.

The role combines program management with technical leadership: you’ll design integrations, define data flows, manage scope and risks, run stakeholder updates, and

Qualifications

• 5–7 years managing software implementation or integration programs at a technology company.
• Experience delivering complex enterprise implementations for high-touch customers.
• Proven experience serving as the primary point of contact for enterprise customers.
• Experience collaborating with globally distributed teams and offshore engineering resources.
• Experience with Agile development methodologies.
• Strong experience designing and delivering cloud-based B2B implementations.
• Ability to manage project plans, risks, and deliverables using Jira, Smartsheets, or similar platforms.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong time management and ability to manage multiple concurrent projects.
• Customer-first mindset and strong relationship-building skills.
• Based on the U.S. East Coast
• Comfortable collaborating with international teams

Responsibilities

• Own the successful delivery of enterprise customer implementations from onboarding through launch.
• Serve as the primary customer-facing lead during implementation.
• Manage project timelines, risks, dependencies, and deliverables.
• Facilitate project meetings, engineering standups, and stakeholder updates; partner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams.
• Represent the onboarding team in customer presentations and sales engagements as needed.
• Lead solution design and implementation for enterprise utility customers.
• Work directly with customer engineering teams on data integrations, APIs, and system architecture.
• Translate customer requirements into scalable technical solutions.
• Guide requirement analysis, integration planning, and implementation execution.
• Identify product gaps and collaborate with Product teams on enhancements.
• Produce technical documentation outlining architecture, integrations, and deployment plans.
• Partner with engineering teams to troubleshoot and resolve technical issues.

Skills

Program management

Stakeholder management

Cross-functional leadership

Agile methodologies

Cloud-based B2B implementations

Data integration planning

Technical leadership

Communication

Team coordination

Education

PMP Certification

Tools

Jira

Smartsheets

Job description

Bidgely is seeking a Technical Program Manager to own delivery of the platform for enterprise utilities across the US, Europe and the Middle East. You will guide customers from onboarding through launch, translate needs into technical solutions, and coordinate engineering, product and delivery teams to ensure measurable outcomes.

The role combines program management with technical leadership: you’ll design integrations, define data flows, manage scope and risks, run stakeholder updates, and