Remote Technical Program Manager - Delivery & Governance

Medium; Minneapolis (MN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible Time Off to recharge

Nine Company-Wide Holidays

Diverse suite of benefits prioritizing

Job summary

Kobie, a remote-first loyalty technology partner headquartered in St. Petersburg, Florida, is seeking a dynamic Technical Program Manager to drive execution of our product portfolio and optimize delivery across engineering teams.

The TPM will lead workflows, dashboards, and governance, ensuring alignment with client commitments and business goals, while collaborating with Product Owners and stakeholders.

Qualifications

• 5+ years of program or project management experience in tech.
• Experience with Agile, Scrum or Lean methodologies.
• Ability to manage multiple complex initiatives in fast-paced environments.
• Strong analytical mindset with data-driven decision making.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee the entire product lifecycle from intake to delivery, aligning with goals and commitments.
• Maintain awareness of all product and feature queues.
• Own dashboards tracking queue volume, SLA adherence, backlog health, and delivery timelines.
• Ensure smooth flow of requests across queues to minimize wait times.
• Leverage data to identify improvements and provide leadership with recommendations.
• Lead quarterly planning sessions and align commitments across teams.
• Use Jira to review PO updates for features within Program Increments.
• Document scope, budget, and timeline changes with risks, and report to leadership.
• Identify, track, and follow through on risks and issues until resolution.
• Deliver clear communications to stakeholders, including executive summaries.

Skills

Program management

Agile / Scrum

Stakeholder management

Data-driven decision making

Cross-functional collaboration

Tools

Jira

Jira Service Management

Jira Product Discovery

Job description

Kobie, a remote-first loyalty technology partner headquartered in St. Petersburg, Florida, is seeking a dynamic Technical Program Manager to drive execution of our product portfolio and optimize delivery across engineering teams.

The TPM will lead workflows, dashboards, and governance, ensuring alignment with client commitments and business goals, while collaborating with Product Owners and stakeholders.