Remote Technical Program Manager - Drive Delivery Strategy

Medium; Raleigh (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible Time Off

Nine Company-Wide Holidays

Benefits prioritizing growth and well‑

Job summary

Kobie is seeking a dynamic Technical Program Manager to drive delivery across engineering teams and optimize product delivery. This remote-first role focuses on improving operations, visibility, and collaboration to meet delivery goals and client commitments.

You will oversee end-to-end lifecycle, maintain dashboards, and use data to drive improvements while coordinating with Product Owners and stakeholders across the organization.

Qualifications

• 5+ years of program or project management experience, with at least 2 years focused on product or technology initiatives.
• Strong understanding of modern product and software development methodologies (Agile, Scrum, Lean, etc.).
• Demonstrated ability to manage multiple complex initiatives in a fast‑paced, cross‑functional environment.
• Strong analytical mindset with experience using data to drive operational improvement.
• Technical proficiency with Atlassian suite (Jira, Jira Service Management, Jira Product Discovery) to design and manage workflows.

Responsibilities

• Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.
• Maintain comprehensive awareness of all product and feature queues.
• Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines.
• Ensure the smooth and efficient flow of requests and tasks across queues to minimise wait times and improve service delivery.
• Leverage data to identify areas in need of improvement and provide recommendations to leadership.
• Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.
• Use Jira to review and track Product Owner updates for features within Program Increments (PIs).
• Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership.
• Call out, track, report, and follow through on risks and issues until resolution.
• Automate status and progress reporting using integrated tools
• Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines.
• Collaborate closely with Product Owners and stakeholders to ensure clear definition of Feature scope, and deliverable schedule.
• Partner with managers across the organisation to coordinate seamless handoffs of work between teams.
• Support the prioritisation of initiatives within product portfolio and software engineering, based on strategic objectives, resource constraints, and ROI.
• Help evolve best practices, templates, and frameworks and dashboards to improve delivery, consistency, and transparency.
• Optimise workflows and enable teams to operate with clarity and agility.
• Drive business transition management, ensuring features delivered are understood and fulfil their intended value.
• Use metrics and trends to guide continuous improvement and operational maturity.

Skills

Program management

Agile methodologies

Cross-functional leadership

Analytical mindset

Stakeholder management

Data-driven decisions

Tools

Jira

Jira Service Management

Jira Product Discovery

Job description

Kobie is seeking a dynamic Technical Program Manager to drive delivery across engineering teams and optimize product delivery. This remote-first role focuses on improving operations, visibility, and collaboration to meet delivery goals and client commitments.

You will oversee end-to-end lifecycle, maintain dashboards, and use data to drive improvements while coordinating with Product Owners and stakeholders across the organization.