Remote Technical Consultant – Diagnostics & Training
Abbott
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Job summary
Abbott is seeking a Technical Consultant for its Rapid Diagnostics division, based out of Austin, TX, with a field-based remote role. You will provide clinical and technical expertise to healthcare customers using Abbott infectious disease diagnostic solutions, supporting implementation, training, connectivity, and workflow optimization across assigned accounts.
You will lead on-site training for instruments and rapid tests, guide verification studies, and help customers optimize workflows while
Qualifications
- Bachelor of Science degree in Medical Technology, Nursing, or a directly related scientific discipline.
- Registered Medical Technologist or Registered Nurse in the state of residence.
- Minimum 3 years of experience as a Medical Technologist in a clinical laboratory or as a Registered Nurse in a critical care or infectious disease setting.
- Minimum 1 year of implementation, point-of-care testing, or related diagnostic support experience.
- Experience using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Ability to travel up to 75%, including occasional short‑notice and weekend travel.
Responsibilities
- Deliver on-site technical and clinical training for infectious disease diagnostic products, including instruments and rapid tests.
- Support new account implementations, evaluations, and activations to ensure successful adoption of Abbott solutions.
- Guide customers through verification studies and testing processes while supporting compliance with CLIA, CAP, COLA, and TJC requirements.
- Serve as a trusted technical resource, helping customers optimize workflows and product utilization.
- Lead POC Link connectivity implementations and support integration with customer IT environments.
- Troubleshoot connectivity and performance issues and recommend solutions that improve operational efficiency.
- Educate customers on testing trends, workflow improvements, testing volumes, and data-driven insights.
- Partner with sales teams to support key accounts, customer retention efforts, and growth opportunities.
- Conduct workflow assessments in clinics and hospitals to improve turnaround times and testing efficiency.
- Deliver educational presentations and ongoing product support to laboratory and healthcare professionals.
- Collaborate with technical, sales, and marketing teams to share customer insights and market trends.
- Participate in company meetings, training programs, and professional development activities.
Skills
Education
Job description
Abbott is seeking a Technical Consultant for its Rapid Diagnostics division, based out of Austin, TX, with a field-based remote role. You will provide clinical and technical expertise to healthcare customers using Abbott infectious disease diagnostic solutions, supporting implementation, training, connectivity, and workflow optimization across assigned accounts.
You will lead on-site training for instruments and rapid tests, guide verification studies, and help customers optimize workflows while
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