Remote Field Application Specialist, Diagnostics

Abbott; Clearwater (FL); Remote; USD 61,000 - 123,000; Full time

Job summary

Abbott Diagnostics offers a field-based remote Application Specialist role based in the United States within our Diagnostics division. You’ll support Abbott Toxicology customers through assay and instrument implementation, troubleshooting, and training to maximize the value of Abbott’s diagnostic solutions.

You will travel up to 75% to customer laboratories, lead implementations, and collaborate with cross-functional teams to ensure quality and performance.

Qualifications

• Bachelor’s degree in Chemistry, Engineering, or a related scientific discipline.
• 2+ years of experience supporting immunoassays, automated liquid handling systems, or related diagnostic technologies.
• Experience in forensic toxicology, clinical toxicology, or a related laboratory environment.
• Ability to travel up to 75%

Responsibilities

• Provide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site customer interactions.
• Lead assay and instrument implementations, validation activities, and customer training programs.
• Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints.
• Partner with Sales, Marketing, Quality, and Technical Support teams to improve customer experience and business growth.
• Support customer demonstrations and serve as a subject matter expert on Abbott Toxicology products.
• Investigate escalated product and performance issues and recommend corrective actions.
• Maintain complaint and investigation records in compliance with quality and regulatory requirements.
• Travel up to 75% to customer laboratories and business sites across the U.S.

Skills

Immunoassays

Diagnostic tech

Toxicology knowledge

Education

Bachelor’s degree in Chemistry, Engineering, or related scientific discipline

Tools

Automated liquid handling

Immunoassay platforms

Toxicology platforms

Job description

Abbott Diagnostics offers a field-based remote Application Specialist role based in the United States within our Diagnostics division. You’ll support Abbott Toxicology customers through assay and instrument implementation, troubleshooting, and training to maximize the value of Abbott’s diagnostic solutions.

You will travel up to 75% to customer laboratories, lead implementations, and collaborate with cross-functional teams to ensure quality and performance.