Remote Technical Account Manager: Strategic Tech Liaison

Seeq; United States; Teletrabalho; USD 130 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Cash bonus incentives

Unlimited PTO

Medical benefits

Remote-first company

Home office stipend

Resumo da oferta

Seeq is seeking Technical Account Managers to own the technical relationship with its most strategic, high-touch accounts. TAMs collaborate with Customer Success to shape technical strategy, drive adoption, and maintain long-term health of deployments.

Role requires ownership, cross-functional communication, and expert understanding of Seeq and enterprise IT ecosystems. Seeq is a remote-first company offering a competitive salary and bonus opportunities, including a target of $130,000 USD.

Qualificações

• 5+ years in a technical customer-facing role.
• Broad technical knowledge of Seeq or similar enterprise product.
• Owned complex enterprise accounts as primary technical contact.
• Strong fluency with enterprise IT ecosystems.
• Bias toward ownership: drive to outcomes, not just tasks.
• Analytics-driven: translate data into actionable insights.
• Excellent cross-functional communication across teams.
• Navigate complex customer relationships with diplomacy.
• Coordinate across time zones and diverse regions.
• Adapt to changing priorities with clear follow-through.

Responsabilidades

• Act as the customer advocate internally for function, availability, and performance.
• Establish yourself as a subject matter expert on Seeq requirements.
• Develop and maintain understanding of Seeq product and innovations; translate to customers.
• Know what you know and what you don’t; say so and find out.
• Identify risks and propose preventive solutions; drive systemic fixes.
• Respond to concerns and guide teams with context for priority.
• Identify gaps in Seeq capabilities and advocate for enhancements.
• Continuously audit customer hardware health and connectivity issues.
• Lead quarterly technical reviews covering uptime and trends.

Conhecimentos

5+ years exp

Technical ownership

Cross-functional

Enterprise IT

Descrição da oferta de emprego

Seeq is seeking Technical Account Managers to own the technical relationship with its most strategic, high-touch accounts. TAMs collaborate with Customer Success to shape technical strategy, drive adoption, and maintain long-term health of deployments.

Role requires ownership, cross-functional communication, and expert understanding of Seeq and enterprise IT ecosystems. Seeq is a remote-first company offering a competitive salary and bonus opportunities, including a target of $130,000 USD.