Strategic Technical Account Manager

Seeq; Northern (KY); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

12‑week paid Seeq family leave

Unlimited PTO

Internet and mobile phone reimburse.

Medical benefits

Group term life insurance

Short‑/long‑term disability insurance

Vision and dental (ortho)

Vacation bonus program

Home office allowance

Pet-friendly workspace

Collaborative team

Job summary

Seeq is a remote-first company seeking Technical Account Managers to own the technical strategy and long‑term health of high‑touch accounts. You will coordinate with Customer Success and Seeq teams to drive adoption, performance, and expansion.

The role emphasizes ownership, cross‑functional collaboration, and proactive problem solving across global time zones, with a focus on durable customer relationships and strategic outcomes.

Qualifications

• 5+ years in a technical customer-facing role (Technical Account Manager, Solutions Engineer, or similar).
• Broad technical knowledge of Seeq or a similar enterprise‑level product.
• Demonstrated ownership of complex enterprise or strategic accounts.
• Excellent cross-functional communication and ability to translate field operations into product requests.
• Able to coordinate with customers and team members across time zones and regions.

Responsibilities

• Act as the primary technical liaison, linking customer teams with Seeq resources.
• Plan and manage rollout of customized solutions and significant use cases.
• Lead technical setup, integration, deployment, testing, and expansion planning.
• Shepherd urgent or complex tickets and coordinate with internal teams for timely resolution.
• Maintain health reviews, monitor performance, and drive improvements and mitigations.
• Drive renewals and identify expansion opportunities based on technical needs.
• Help pioneer TAM service delivery and continuous improvement of processes.

Skills

Technical ownership

Customer-facing

Cross-functional communication

Enterprise IT fluency

Time-zone coordination

Job description

Seeq is a remote-first company seeking Technical Account Managers to own the technical strategy and long‑term health of high‑touch accounts. You will coordinate with Customer Success and Seeq teams to drive adoption, performance, and expansion.

The role emphasizes ownership, cross‑functional collaboration, and proactive problem solving across global time zones, with a focus on durable customer relationships and strategic outcomes.