Remote Technical Account Manager - Paper & Pulp Solutions

DuBois Chemicals, Inc.; Wisconsin; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Paid holidays

Vacation time

Income protection plans

Job summary

DuBois Chemicals, Inc. is seeking an experienced Technical Account Manager in the Midwest to serve as a key technical advisor for customers in the paper and pulp industry. Candidates should have a minimum of 10 years’ experience with specialty chemical solutions and excellent problem-solving skills.

This role requires building trust with clients, providing recommendations, and ensuring effective implementation of DuBois products. DuBois values customer focus and collaboration, offering comprehensive benefits and opportunities for career growth.

Qualifications

• 10+ years of experience with paper and pulp specialty chemical solutions.
• Ability to solve technical challenges using product knowledge.
• Excellent communication and presentation skills.

Responsibilities

• Serve as the primary technical point of contact for paper mill accounts.
• Educate customers on new features and best practices.
• Collaborate with internal teams to ensure service delivery.

Skills

Customer service skills

Problem-solving skills

Technical knowledge of paper and pulp

Communication skills

CRM proficiency

Education

Bachelor’s degree in Chemical Engineering or related

Tools

Microsoft Office

Customer Relationship Management (CRM)

Job description

DuBois Chemicals, Inc. is seeking an experienced Technical Account Manager in the Midwest to serve as a key technical advisor for customers in the paper and pulp industry. Candidates should have a minimum of 10 years’ experience with specialty chemical solutions and excellent problem-solving skills.

This role requires building trust with clients, providing recommendations, and ensuring effective implementation of DuBois products. DuBois values customer focus and collaboration, offering comprehensive benefits and opportunities for career growth.