Remote Chicago Account Manager - Tech & Growth

DuBois Chemicals, Inc.; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Paid holidays

Vacation time

Income protection plans

Job summary

DuBois Chemicals, Inc. is seeking an Account Manager to support a growing Greater Chicago territory.

You will develop long-term relationships, provide technical support, and act as the primary liaison between customers and cross-functional teams to ensure timely delivery of solutions. You will travel up to 50% of the time, including overnight trips, and work with sales, marketing, and service teams to expand our reach within client organizations.

Qualifications

• Live in the greater Chicago area
• 1+ years in sales, account management, customer service or related field
• Excellent customer service skills to build and maintain positive customer relationships
• Ability to manage multiple accounts and prioritize tasks with strong organizational and time management skills
• Ability to solve customers’ technical challenges and assist with improvement process utilizing product knowledge
• Proficient in Microsoft Office and CRM and analytical tools

Responsibilities

• Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating
• Build and maintain strong, long-term relationships with customers, serving as the point of contact/advisor
• Maintain and grow existing accounts by understanding customers’ needs, resolving issues, and identifying opportunities for additional sales
• Develop a strong understanding of the company’s products and services to effectively address customer needs
• Collaborate with internal departments (sales, marketing, customer service) to meet customer needs
• Travel to customer sites for routine service visits and perform business reviews

Skills

Customer service

Account management

Communication

CRM

Analytical tools

Microsoft Office

Education

Bachelor’s degree in chemistry, engineering, metallurgy, or applied science fields

Tools

DuBois e-Tools

System Surveys

Cost Calculators

Job description

DuBois Chemicals, Inc. is seeking an Account Manager to support a growing Greater Chicago territory.

You will develop long-term relationships, provide technical support, and act as the primary liaison between customers and cross-functional teams to ensure timely delivery of solutions. You will travel up to 50% of the time, including overnight trips, and work with sales, marketing, and service teams to expand our reach within client organizations.