Remote Technical Account Executive for Enterprise Growth

Resend; United States; Remote; USD 160,000 - 220,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Job summary

Resend is hiring a Technical Account Executive for a fully remote role in the Americas. You will work on high-intent inbound opportunities from enriched enterprise logos, validate and scale playbooks, and run experiments to improve repeatability across channels.

You’ll expand current customers, help prevent churn, and amplify the voice of the customer to product and marketing. You’ll join a small yet growing Buyer Experience Squad, partnering with founders and GTM leads.

Qualifications

• You’ve built before and can create or scale a function from zero.
• Genuine curiosity about customers’ problems and traction with technical teams.
• Approach conversations with hypotheses, tests, and measurements.
• You document learnings to improve the team’s playbook.
• Able to discuss infrastructure, APIs, and email deliverability credibly.
• You value craft and care in sales as in product.

Responsibilities

• Handle high-intent inbound opportunities from enterprise logos and growth companies.
• Improve on existing playbooks by validating and scaling what works.
• Run experiments across messaging, timing, and channels to find repeatability.
• Expand existing customers by identifying higher-tier opportunities.
• Prevent churn by distinguishing valuable accounts from natural churn.
• Be the voice of the customer and feed learnings to product and marketing.

Skills

Customer obsession

You’ve built before

Scientific thinking

Documentation mindset

Technical conversation capability

Attention to detail / craft

Willingness to travel

Job description

Resend is hiring a Technical Account Executive for a fully remote role in the Americas. You will work on high-intent inbound opportunities from enriched enterprise logos, validate and scale playbooks, and run experiments to improve repeatability across channels.

You’ll expand current customers, help prevent churn, and amplify the voice of the customer to product and marketing. You’ll join a small yet growing Buyer Experience Squad, partnering with founders and GTM leads.