Remote Tech Support Student - Flexible Part-Time Fall 2026

University of Kentucky; Lexington (KY); Hybrid; USD 15,058 - 21,447; Part time

Job summary

The University of Kentucky is hiring a Student Technology Specialist to assist with technical support on campus. This part-time position will allow flexible shifts around your academic schedule while requiring 10-20 hours per week. Responsibilities include assisting students with accessing Eduroam, troubleshooting technical issues, and recording interactions in ServiceNow. Candidates must maintain full-time enrollment at UK through Fall 2026 and possess strong communication and computer skills. Highly desirable experience includes Microsoft Office proficiency.

Qualifications

• Candidates must be enrolled at UK full-time for the Fall 2026 semester.
• Coursework or experience in computer science, engineering, or customer service required.
• Excellent verbal communication, computer, and keyboarding skills necessary.

Responsibilities

• Assist with accessing Eduroam and installing software.
• Support student success initiatives and troubleshoot technical issues.
• Record interactions in ServiceNow ticketing system.

Skills

Excellent verbal communication skills

Proficient or advanced computer skills

Ability to work independently

Teamwork skills

Strong interpersonal skills

Ability to explain technical concepts in non-technical language

Education

Enrollment at University of Kentucky full-time for Fall 2026

Tools

Microsoft Office products

Windows

MacOS

iOS

iPadOS

Android

Job description

The University of Kentucky is hiring a Student Technology Specialist to assist with technical support on campus. This part-time position will allow flexible shifts around your academic schedule while requiring 10-20 hours per week. Responsibilities include assisting students with accessing Eduroam, troubleshooting technical issues, and recording interactions in ServiceNow. Candidates must maintain full-time enrollment at UK through Fall 2026 and possess strong communication and computer skills. Highly desirable experience includes Microsoft Office proficiency.