IT Student Worker

University of Kentucky; Lexington (KY); On-site; USD 18,000 - 23,000; Part time

Job summary

The University of Kentucky's College of Communication and Information seeks an IT Student Worker to provide desktop and hardware support to faculty, staff, and graduate students in Lexington. You will respond to help requests, install and image PCs/Macs, and help maintain equipment inventory.

You must be a current UK student, able to work Monday–Friday 8 AM–5 PM, with basic Windows/MacOS skills and willingness to learn new technologies.

Qualifications

• Must be a current UK student.
• Basic software installation and troubleshooting.
• Basic understanding of Windows and MacOS.

Responsibilities

• Respond to help requests via a ticketing system, email, phone, or in-person.
• Troubleshoot technical issues related to computers, peripherals, and other equipment.
• Inventory and deploy new equipment and replace end-of-life hardware.
• Image, configure, and install Mac and PC desktops and laptops.
• Collaborate with faculty and staff to identify equipment that meets their academic and professional needs.
• Research and evaluate new technologies that may benefit the College.
• Participate in training opportunities available to university staff and students.
• Support additional projects as directed by full-time staff.

Skills

Communication

Independent work

Punctuality

Education

Current UK student

Tools

Windows

MacOS

Ticketing system

Job description

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

• Job Title: IT Student Worker
• Requisition Number: DU14985
• Department Name: 8M000:College of Communication and Information
• Work Location: Lexington, KY
• Salary Range: $15.00
• Type of Position: Student
• Position Time Status: Part-Time
• Required Education: Must be a current University of Kentucky student.
• Required Related Experience: Basic software installation and troubleshooting
• Required Related Experience: Basic understanding of Windows and MacOS operating systems.
• Required License/Registration/Certification: None required.
• Physical Requirements: Walking and lifting objects (up to 40 lbs)
• Shift: Monday – Friday 8 AM – 5 PM (flexible with schedule)
• Deadline to Apply: 09/30/2026

Job Summary

Position Summary: The College of Communication and Information is seeking a highly organized, motivated, and eager-to-learn individual to join our team. This position provides support for PC software, hardware, and peripherals to faculty, staff, and graduate students in the College.

Key Responsibilities

• Respond to help requests via a ticketing system, email, phone, or in-person.
• Troubleshoot technical issues related to computers, peripherals, and other equipment.
• Inventory and deploy new equipment and replace end-of-life hardware.
• Image, configure, and install Mac and PC desktops and laptops.
• Collaborate with faculty and staff to identify equipment that meets their academic and professional needs.
• Research and evaluate new technologies that may benefit the College.
• Participate in training opportunities available to university staff and students.
• Support additional projects as directed by full-time staff.

Skills / Knowledge / Abilities

• Excellent communication both written and verbal.
• Ability to work well without direct supervision and independently.
• Punctuality, attention to detail, and dependability.

Preferred Education/Experience

• Advanced knowledge of Windows and MacOS operating systems.
• Basic wireless networking and AV system knowledge.

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Applicant Documents

Required Documents

1. Resume