Smart Campus Student Technologist Lead

Inside Higher Ed; Lexington (KY); On-site; USD 17,047 - 24,280; Part time

Job summary

A higher education organization is seeking a part-time Smart Campus Student Technologist Lead to support technology initiatives at the University of Kentucky. Responsibilities include leadership in tech support, customer service, and training fellow students. Ideal candidates are current students with strong communication and organizational skills, capable of working independently and collaboratively. Flexibility in shifts and a customer-oriented approach are essential.

Qualifications

• Current student at the University of Kentucky; High School Diploma or GED or equivalent required.
• 0 years of related experience required; demonstrated ability to work independently and in a team.
• Excellent communication, organizational, and research skills; ability to follow department procedures.
• Willingness to provide respectful customer-oriented assistance and problem-solving.

Responsibilities

• Provide leadership and advanced support within Smart Campus initiatives.
• Support service incidents and requests; perform on-site repair, maintenance, and testing of hardware and software.
• Support initiatives such as Bowmans Friends, UK Invests, Enterprise Digital Signage, iPad support, distribution, and configuration.
• Manage Cornerstone meeting room technology; hold recurring and collaborative meetings with Smart Campus Technologists.
• Train new and existing technologists; delegate tasks and ensure completion.

Job description

Overview

Smart Campus Student Technologist Lead at Inside Higher Ed

Location: Lexington, KY

Type: Student, Part-Time

Salary: $15.00/hour

Department: 3DH00:Auxiliary Services Administration

Requisition Number: DU13921

Deadline to Apply: 09/18/2025

Job Summary

The Smart Campus department within Auxiliary Services is seeking to hire a part-time student position to provide leadership and advanced support within the technologically-oriented Smart Campus initiatives. The Smart Campus Student Technologist Lead will employ advanced technological knowledge to provide support, implement, and direct the use of technology on the University of Kentucky’s campus. Smart Campus Student Technologists are expected to uphold a high standard of customer service, provide dynamic solutions to technological problems, and provide mentoring support to other Smart Campus Technologists to maintain high standards of customer service and competence. Duties include but are not limited to supporting service incidents and requests; performing on-site repair, maintenance, system improvement, and testing of hardware and software; supporting UK’s Smart Campus initiatives, Bowmans Friends, UK Invests, Enterprise Digital Signage, and iPad support, distribution, and configuration; Cornerstone meeting room technology; hold recurring and collaborative meetings with Smart Campus Technologists; train new and existing technologists; delegate tasks to technologists and ensure completion.

Applicants for this position need to be able to work independently while maintaining a collaborative spirit with team members and a drive to provide respectful customer-oriented assistance. Successful candidates will possess self-motivation, excellent communication skills, and the ability to work with diverse clients. Existing knowledge of all areas listed above is not required to apply.

Responsibilities

• Provide leadership and advanced support within Smart Campus initiatives.
• Support service incidents and requests; perform on-site repair, maintenance, and testing of hardware and software.
• Support initiatives such as Bowmans Friends, UK Invests, Enterprise Digital Signage, iPad support, distribution, and configuration.
• Manage Cornerstone meeting room technology; hold recurring and collaborative meetings with Smart Campus Technologists.
• Train new and existing technologists; delegate tasks and ensure completion.

Qualifications

• Current student at the University of Kentucky; High School Diploma or GED or equivalent required (as applicable).
• 0 years of related experience required; demonstrated ability to work independently and in a team.
• Excellent communication, organizational, and research skills; ability to follow department procedures.
• Willingness to provide respectful customer-oriented assistance and problem-solving.

Other Details

• Shift: 7:30 AM - Midnight (days, nights, weekends)
• Physical requirements: able to lift and carry 25 pounds, stand for long periods, and move between locations as needed
• Supervisory responsibilities: No
• Preferred Education/Experience: None
• Background/drug screenings may be required as part of pre-employment processes

Our University Community: We value the well-being of our employees and are dedicated to creating a healthy place to work, learn, and live. The University of Kentucky is a Tobacco & Drug Free campus and adheres to applicable nondiscrimination laws to provide equal opportunities for qualified persons in all aspects of institutional operations. The University may require pre-employment screenings, including a national background check and/or drug screen.