Remote Tech & Sales Support Specialist

Teleperformance USA; Wyoming (OH); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Job summary

Teleperformance USA is seeking a Technology Technical Support Specialist to serve as a primary contact for clients, resolving inquiries with professional excellence using web-based tools.

In a high-velocity environment, you will provide front line technical assistance for consumers, troubleshoot internet service and device issues, and strive for first‑call resolution while maintaining a courteous, patient demeanor and timely responses.

Qualifications

• HS diploma or equivalent required.

Responsibilities

• Provide front line, first level, technical assistance for consumers

Skills

Customer service

Technical support

Communication skills

Problem solving

Multi-tasking

Education

HS Diploma or equivalent

Job description

Teleperformance USA is seeking a Technology Technical Support Specialist to serve as a primary contact for clients, resolving inquiries with professional excellence using web-based tools.

In a high-velocity environment, you will provide front line technical assistance for consumers, troubleshoot internet service and device issues, and strive for first‑call resolution while maintaining a courteous, patient demeanor and timely responses.