Remote Tech Sales Support Specialist

Converge Technology Solutions UK; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Pellera Technologies is seeking a Sales Support Representative to assist Account Executives, clients and vendor partners. You will coordinate pricing, proposals, and contract changes, while ensuring Salesforce records are accurate and up to date.

The ideal candidate brings 3–5 years in sales operations at a VAR and experience with major vendors, enabling effective support for forecasting and revenue attainment. Remote US work is supported.

Qualifications

• BA/BS in Business or Finance, or equivalent work experience within IT sales operations.
• 3-5 years of sales operations/sales support experience.
• Experience working for a Value Added Reseller.

Responsibilities

• Assist Account Executives in presales activities including pricing for hardware, software, services, and maintenance.
• Proposal creation and generation.
• Perform contract changes.
• Follow SSR process flow and meet SLAs.
• Ensure Salesforce records are accurate and up to date.
• Confirm partner records with current information.
• Stay informed on vendor/pricing programs for best discounts.
• Assist with forecasting and reporting.

Skills

Relationship management

Prioritization

Multi-tasking

Attention to detail

Communication

Analytical skills

Adaptability

Microsoft Office

Outlook

SharePoint

Salesforce

Education

BA/BS in Business or Finance

3-5 years sales operations/sales support

Experience with Value Added Reseller (VAR)

Tools

Salesforce

Microsoft Office

Outlook

SharePoint

Job description

Pellera Technologies is seeking a Sales Support Representative to assist Account Executives, clients and vendor partners. You will coordinate pricing, proposals, and contract changes, while ensuring Salesforce records are accurate and up to date.

The ideal candidate brings 3–5 years in sales operations at a VAR and experience with major vendors, enabling effective support for forecasting and revenue attainment. Remote US work is supported.