Remote Tech Procurement & Records Specialist

ACS Professional Staffing; Portland (OR); Remote; USD 54,000 - 78,000; Full time

Job summary

ACS Professional Staffing seeks a detail-oriented Program Support Specialist 1 for a fully remote role open to candidates in OR, WA, ID, or MT. You will assist in technology procurement coordination, documentation, and financial accruals for federal clients, with emphasis on compliance and process accuracy.

The role requires experience with inbox/ticket systems, MS Office, and SharePoint, plus strong writing skills and the ability to work under deadlines.

Qualifications

• Associate degree or equivalent training in Information/Computer Technology, Business Systems, Computer Technology, or a related technical field is preferred.
• 1 year of experience is required with an applicable associate degree.
• 3 years of experience are required without a degree or an applicable degree.
• Experience with managing a shared inbox or ticketing system (e.g., Cherwell Service Management, ServiceNow) to triage requests and enforce process compliance.
• Basic familiarity with procurement, purchasing, or basic financial tracking processes.
• Proficiency with the Microsoft Office Suite (Outlook, Excel, Word) and SharePoint for file and document management.
• Strong technical writing skills and the ability to present information in various forms.
• Ability to follow established procedures with high precision and meet deadlines.
• Prior experience working within a federal government or federal contracting environment.
• Strong logical reasoning skills to identify strengths/weaknesses of options.
• Ability to apply general rules to specific problems to produce viable options.
• Ability to identify when processes diverge from standards and proactively present options.
• Valid U.S. Driver's License is required.

Responsibilities

• Request Management & Process Facilitation: Manage the BuyIT inbox, serving as the frontline point of contact for reviewing, monitoring, triaging, and logging all technology procurement and service inquiries.
• Procurement Documentation & Record Keeping: Track contract renewal dates and collaborate with COR to ensure complete packages are submitted prior to Procurement Action Lead Time.
• Financial & Accrual Coordination: Facilitate collection, consolidation, and organization of monthly financial accrual information from technology CORs.
• SharePoint Site Optimization & Maintenance: Support lifecycle management of the IT Acquisition SharePoint site and ensure resources, SOPs, and policies are up to date.

Education

Associate degree in IT / related field

3+ years of experience in IT procurement or business analysis

Experience with federal contracting environments

1 year of experience with associate degree

Attention to detail

Analytical thinking

Problem solving

Tools

Cherwell Service Management

ServiceNow

Microsoft Office Suite (Outlook, Excel, Word)

SharePoint

Job description

ACS Professional Staffing seeks a detail-oriented Program Support Specialist 1 for a fully remote role open to candidates in OR, WA, ID, or MT. You will assist in technology procurement coordination, documentation, and financial accruals for federal clients, with emphasis on compliance and process accuracy.

The role requires experience with inbox/ticket systems, MS Office, and SharePoint, plus strong writing skills and the ability to work under deadlines.