Remote Tech & Cybersecurity Specialist II

Rea-Grou

Independence Township (OH)

On-site

USD 70,000 - 110,000

Full time

4 days ago

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Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k with 3% contribution

Life Insurance (Basic, Voluntary & AD&

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Work From Anywhere Option

Wellness Resources

4 weeks PTO

12 paid holidays

Job summary

Rea Information Services is seeking a Technology & Cybersecurity Specialist II to provide responsive IT support and cybersecurity services for external clients. You will manage Level 1–2 requests, monitor security events, and help maintain client systems across Windows, networks, and cloud services.

The role emphasizes strong customer service, attention to detail, and the ability to work independently while escalating when needed.

Qualifications

Post-secondary education in computer science, information systems, networking, information security, or 2 years’ experience.
Experience in IT, information systems, or cybersecurity preferred.
MSP environment experience and foundational security certifications valued.

Responsibilities

Respond to and resolve Level 1–2 service requests and cybersecurity tickets.
Monitor security events, investigate incidents, and document remediation actions.
Support health of client systems including identity, endpoint protection, and antivirus solutions.
Configure and troubleshoot workstations, servers, networks, and cloud services.
Deliver on-site or remote client support with consistent, quality service.