Remote Talent Acquisition Operations Leader

State of Washington; Olympia (WA); Remote; USD 85,000 - 120,000; Full time

Job summary

State of Washington seeks a Talent Acquisition Operations Manager to lead statewide TA programs, partnering with the TA Administrator to guide daily operations and develop staff. You will strengthen practices, build trusted relationships, and translate strategy into action across a remote, collaborative team.

You will focus on capability-building, stakeholder relationships, and process improvements within the TA services, ensuring timely, effective delivery and strong service standards.

Qualifications

• Professional-level HR experience with Talent Acquisition, recruiting, or pre-employment work.
• Experience managing professional staff.
• Experience managing day-to-day operations and multiple priorities in a complex environment.
• Ability to assess situations and understand broader context before acting.
• Experience identifying opportunities for process improvement and implementing changes.
• Strong consultation, relationship-building, and influencing skills.
• Experience using data to understand operational needs.
• Knowledge of employment laws, rules, and hiring practices and their impact.

Responsibilities

• Oversee day-to-day operations of the Talent Acquisition program and statewide staff.
• Coach, mentor, and develop professional staff; set performance expectations.
• Monitor service delivery, resources, workload, and process flow; identify gaps.
• Provide technical guidance and oversight of Talent Acquisition processes; ensure compliance with laws and policies.
• Lead and support strategic business planning and program initiatives with the Talent Acquisition Administrator.
• Identify opportunities to improve processes and strengthen efficiency and effectiveness.
• Consult customers on Talent Acquisition services and pre-employment matters.
• Identify and respond to customer needs; ensure high-level needs are addressed.
• Maintain business continuity to support ongoing service delivery.

Skills

Talent Acquisition

Staff management

Operations management

Process improvement

Consultation

Data-driven decisions

Employment laws

Bachelor’s degree (HR/Business)

Education

Bachelor’s degree in business or HR

Job description

State of Washington seeks a Talent Acquisition Operations Manager to lead statewide TA programs, partnering with the TA Administrator to guide daily operations and develop staff. You will strengthen practices, build trusted relationships, and translate strategy into action across a remote, collaborative team.

You will focus on capability-building, stakeholder relationships, and process improvements within the TA services, ensuring timely, effective delivery and strong service standards.