Remote Talent Acquisition Operations Lead

EverCommerce; United States; Remote; USD 130,000 - 150,000; Full time

Benefits offered by this job

Flexible work locations

Professional development

Wellness stipend

401k with match

Generous PTO

Employee stock purchase program

Job summary

EverCommerce, a leading provider of integrated software solutions for service-based businesses, is seeking a detail-oriented Talent Acquisition Operations Manager to join our dynamic team. You will be the backbone of our recruitment efforts, streamlining processes and ensuring a seamless experience for top talent throughout the hiring journey.

This role will provide day-to-day leadership for two direct reports: the Talent Acquisition Coordinator and Talent Acquisition Sourcer, and will partner

Qualifications

• 8+ years of experience in human resources or talent acquisition.
• Leadership experience with direct reports.
• Proficiency with ATS and HR technologies (Workday a plus).
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent written and verbal communication skills.
• Collaborative mindset in a fast-paced SaaS environment.
• Experience with talent acquisition metrics and reporting tools.
• Knowledge of employment law and compliance.

Responsibilities

• Manage and maintain the ATS for data integrity and functionality.
• Streamline TA workflows and implement efficient processes for recruiters and candidates.
• Define and implement end-to-end recruiting processes to optimize operations and candidate experience.
• Identify and resolve issues related to talent acquisition systems and tools.
• Oversee vendor relationships to enhance recruitment and measure ROI.
• Lead and develop two direct reports: TA Coordinator and TA Sourcer.
• Provide guidance on recruiting coordination, sourcing, and candidate experience initiatives.
• Generate reports and analyze TA data to inform decisions and track headcount vs. plan.
• Operationalize headcount releases and provide accurate forecasts and location planning.
• Collaborate on employer branding, recruitment campaigns, and career site improvements.
• Deliver TA training and enablement for partners and hiring managers; maintain TA knowledge base.

Skills

ATS proficiency

HR analytics

Talent acquisition leadership

Process improvement

Communication skills

Strategic planning

Collaboration

SaaS experience

Project management

Recruiting metrics

Tools

Workday

Job description

EverCommerce, a leading provider of integrated software solutions for service-based businesses, is seeking a detail-oriented Talent Acquisition Operations Manager to join our dynamic team. You will be the backbone of our recruitment efforts, streamlining processes and ensuring a seamless experience for top talent throughout the hiring journey.

This role will provide day-to-day leadership for two direct reports: the Talent Acquisition Coordinator and Talent Acquisition Sourcer, and will partner