Remote Systems Support Specialist IV: Networking & Cloud

Toshiba America Business Solutions; Indiana (PA); Remote; USD 36,000 - 50,000; Full time

Benefits offered by this job

Monthly bonus

Auto-reimbursement (travel)

Company phone

Benefits package

Job summary

Toshiba America Business Solutions is seeking a Systems Support Specialist IV for a remote role in the United States. Ideal candidates are in New York, New England, Indiana or Michigan and will troubleshoot networks, connectivity, systems and applications to resolve issues efficiently.

You will perform root cause analysis, monitor systems, and work with customer IT personnel to ensure secure, reliable operation. Some travel to sites may be required.

Qualifications

• Associate degree or equivalent.
• 60characters are allowed

Responsibilities

• Perform root cause analysis of presented problems.
• Troubleshoot and resolve complex systems problems in the most efficient and cost-effective manner.
• Monitor systems regularly to accept and/or reject network site surveys present and take appropriate action.
• Perform confirmation tests as directed.
• Work with customers to resolve technical issues.
• Interface heavily with customer IT personnel.

Skills

Networking

System support

Connectivity

Software

Troubleshooting

IT security

Scripting

Cloud apps

Education

Associate degree or equivalent

Tools

Document Lifecycle

Job description

Toshiba America Business Solutions is seeking a Systems Support Specialist IV for a remote role in the United States. Ideal candidates are in New York, New England, Indiana or Michigan and will troubleshoot networks, connectivity, systems and applications to resolve issues efficiently.

You will perform root cause analysis, monitor systems, and work with customer IT personnel to ensure secure, reliable operation. Some travel to sites may be required.