Remote Student Loan Support Specialist

kozmetickesluzby.vecnakraska.sk - Jobboard; Hendersonville (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) with immediate vesting

Medical, Vision, and Dental Insurance

Tuition Reimbursement

Job summary

Goldschmitt and Associates is seeking Customer Service Representatives for a remote position. The role involves handling inquiries regarding student loans and managing customer calls in a busy call center environment while ensuring privacy and security.

Ideal candidates must have at least a high school diploma, customer service experience, and excellent communication skills. The company offers various benefits, including health insurance and tuition reimbursement.

Qualifications

• At least 6 months of contact-center or customer-service experience.
• Ability to obtain a Public Trust security clearance.

Responsibilities

• Handle inquiries regarding student loans and provide repayment options.
• Manage inbound/outbound customer calls in a productive environment.
• Maintain privacy and security for clients and customers.

Skills

Friendly and professional speaking voice

Outstanding attendance and punctuality

Excellent customer-service skills

Strong verbal and written communication skills

Excellent time-management skills

Basic computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Goldschmitt and Associates is seeking Customer Service Representatives for a remote position. The role involves handling inquiries regarding student loans and managing customer calls in a busy call center environment while ensuring privacy and security.

Ideal candidates must have at least a high school diploma, customer service experience, and excellent communication skills. The company offers various benefits, including health insurance and tuition reimbursement.