Remote Client Service Specialist

GRT Financial; United States; Remote; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) plan options

100% company-paid life insurance

Paid time off

Job summary

GRT Financial is seeking a Client Service Representative who will support clients by answering program questions and ensuring their concerns are addressed professionally. This is a high-volume customer service role focused on inbound client support.

Key responsibilities include handling inbound calls, making outbound calls, and documenting client interactions. The ideal candidate thrives in a remote environment and has strong communication skills. Compensation includes $15 per hour with medical, dental, and vision insurance.

Qualifications

• Customer service or call center experience preferred.
• Strong verbal & written communication skills.
• High attention to detail and accuracy required.

Responsibilities

• Handle high volumes of inbound client calls.
• Make outbound follow-up calls to provide updates.
• Respond to client concerns with professionalism.

Skills

Customer service or call center experience

Strong verbal & written communication skills

High attention to detail and accuracy

Familiarity with computers, CRMs, and IT platforms

Reliable time & attendance history

Job description

GRT Financial is seeking a Client Service Representative who will support clients by answering program questions and ensuring their concerns are addressed professionally. This is a high-volume customer service role focused on inbound client support.

Key responsibilities include handling inbound calls, making outbound calls, and documenting client interactions. The ideal candidate thrives in a remote environment and has strong communication skills. Compensation includes $15 per hour with medical, dental, and vision insurance.