Remote Student Loan Collections Specialist

TSI - Transworld Systems Inc.; Town of Cheektowaga (NY); Remote; USD 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

Work from home

Paid training

Team-oriented environment

Growth opportunity

Generous bonus

Medical/dental/vision benefits

401k with employer matching

Paid time off

Paid holidays

Zusammenfassung

Transworld Systems Inc. is hiring for a Remote Collections Representative. This work-from-home role offers the opportunity to call consumers, secure payments on past due accounts, and work within compliance with laws and company policies.

Training is provided, with a focus on professional communication and strong customer service. The position features a remote setup in the United States, with a comprehensive benefits package including medical, dental, and vision coverage, plus 401k matching,

Qualifikationen

• High School diploma or equivalent.
• Access to high-speed internet.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Aufgaben

• Call consumers to secure payments on past due student loan accounts.
• Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.

Kenntnisse

Professional phone etiquette

Negotiation skills

Customer service oriented

Problem solving

Multitasking

Confidentiality

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Transworld Systems Inc. is hiring for a Remote Collections Representative. This work-from-home role offers the opportunity to call consumers, secure payments on past due accounts, and work within compliance with laws and company policies.

Training is provided, with a focus on professional communication and strong customer service. The position features a remote setup in the United States, with a comprehensive benefits package including medical, dental, and vision coverage, plus 401k matching,