Remote Student Loan Collections Specialist – Growth & Bonuses

TSI - Transworld Systems Inc.; East Aurora (NY); Remote; USD 25,000 - 34,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunity

Generous bonus opportunity

Benefits package: medical, dental, and

Vision, 401k with employer matching

Paid time off and paid holidays

Job summary

Transworld Systems Inc. is hiring a Remote Collections Representative. This remote, work-from-home role involves calling consumers to secure payments on past-due accounts and upholding compliance with policies and federal/state regulations.

Employees receive training and work within a team-oriented environment. The position offers a generous bonus opportunity along with a comprehensive benefits package including medical, dental, vision, 401k with employer matching, paid time off and paid

Qualifications

• High school diploma or equivalent is required.
• Access to high-speed internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure that all work is performed in compliance with company policies and applicable laws and regulations.

Skills

Phone etiquette

Negotiation

Customer service

Problem solving

Attention to detail

Communication over phone

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. is hiring a Remote Collections Representative. This remote, work-from-home role involves calling consumers to secure payments on past-due accounts and upholding compliance with policies and federal/state regulations.

Employees receive training and work within a team-oriented environment. The position offers a generous bonus opportunity along with a comprehensive benefits package including medical, dental, vision, 401k with employer matching, paid time off and paid