Remote Strategy & Operations Contractor: Drive Adoption & Retention

Lancesoft; California; Hybrid; USD 62,000 - 66,000; Part time

Job summary

Lancesoft is seeking a Strategy & Operations Contractor to help grow our subscription business. You will own the ideation and execution of initiatives that drive adoption and retention: finding the customer problem, sizing the opportunity, building the business case, and launching the solution.

The role fits someone who can take a rough goal with light supervision and come back with the analysis, a recommendation, and a plan.

Qualifications

• 2-3 years of experience in management consulting, strategy and operations, or a similar analytical role.
• Strong SQL and financial modeling in Excel or Google Sheets.
• Able to structure broad questions, form a hypothesis, and present a plan.
• Experience leading cross-functional work without direct authority and communicating to leaders.
• Ability to use AI tools to speed up analysis and automate repetitive tasks.

Responsibilities

• Diagnose member problems and identify root causes beyond symptoms.
• Strategize by turning findings into a clear recommendation and rationale.
• Analyze with SQL and financial models to size opportunities and justify the business case.
• Execute by designing and running tests and launches to improve the DashPass experience.
• Collaborate across Product, Engineering, Analytics, Finance, and Marketing to move decisions forward.

Skills

SQL

Financial modeling

Strategic thinking

Ambiguity tolerance

Cross-functional leadership

Tools

Excel/Google Sheets

AI tools

Job description

Lancesoft is seeking a Strategy & Operations Contractor to help grow our subscription business. You will own the ideation and execution of initiatives that drive adoption and retention: finding the customer problem, sizing the opportunity, building the business case, and launching the solution.

The role fits someone who can take a rough goal with light supervision and come back with the analysis, a recommendation, and a plan.