Remote Strategic CSM: AI Decks & Exec Reviews (5-20h/wk)

Ethos; United States; Remote; USD 16.000 - 64.000; Teilzeit

Zusammenfassung

Ethos is seeking Strategic Customer Success Managers to train and guide AI-driven presentation workflows for enterprise accounts. You will craft and evaluate QBRs and executive business reviews, ensuring high-quality slides and clear value narratives. 4+ years in enterprise CS and expert PowerPoint skills are required.

This role offers fully remote, flexible hours (5–20 hrs/week) with pay at $70/hr. Ideal candidates will manage high-stakes client reviews, contribute to renewal discussions, and

Qualifikationen

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Aufgaben

• Prepare, present, and refine executive business reviews (QBRs) for enterprise accounts.
• Create, evaluate, and refine AI-generated presentations and slide decks across core workflows.
• Lead strategic customer success activities to drive adoption, value realization, and renewal considerations.

Kenntnisse

PowerPoint

Executive communication

Strategic account management

Jobbeschreibung

Ethos is seeking Strategic Customer Success Managers to train and guide AI-driven presentation workflows for enterprise accounts. You will craft and evaluate QBRs and executive business reviews, ensuring high-quality slides and clear value narratives. 4+ years in enterprise CS and expert PowerPoint skills are required.

This role offers fully remote, flexible hours (5–20 hrs/week) with pay at $70/hr. Ideal candidates will manage high-stakes client reviews, contribute to renewal discussions, and