Strategic CSM for AI-Driven Decks & QBRs

Ethos; United States; Remote; CAD 58,000 - 96,000; Part time

Job summary

Ethos is seeking strategic Customer Success Managers to help train AI models on professional presentation tasks. You will run QBRs and executive reviews for enterprise accounts, crafting AI-generated slide decks across quarterly reviews, renewal cases, and value realization exhibits.

The role is fully remote, with flexibility to work 5–20 hours per week and start ASAP. Prior PowerPoint excellence and strong written communication are essential.

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Create and refine AI-generated presentations and slide decks for core workflows such as QBRs, renewal cases, and adoption exhibits.
• Lead strategic CSM activities including QBRs and executive business reviews for enterprise accounts.
• Collaborate to evaluate adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Skills

Customer success

Executive reviews

PowerPoint mastery

Tools

PowerPoint

Job description

Ethos is seeking strategic Customer Success Managers to help train AI models on professional presentation tasks. You will run QBRs and executive reviews for enterprise accounts, crafting AI-generated slide decks across quarterly reviews, renewal cases, and value realization exhibits.

The role is fully remote, with flexibility to work 5–20 hours per week and start ASAP. Prior PowerPoint excellence and strong written communication are essential.