Remote Strategic Client Success Lead — Marketing & Growth

RR46; Fargo (ND); Remote; USD 71,000 - 92,000; Full time

Job summary

Flint Direct, the local marketing team within Flint Group, seeks a Senior Client Success Manager to own a portfolio of dealer relationships across North America and act as a trusted marketing partner.

You will translate business goals into clear marketing plans, guide clients through performance and investment decisions, and coordinate with internal teams to deliver integrated campaigns that drive satisfaction, retention, and growth.

Qualifications

• 4+ years of experience in client success, account management or marketing.
• Working understanding of digital marketing including paid media, local search, websites, social media and reputation management.
• Ability to interpret marketing results and recommend what to do next.
• Strong communication, presentation and problem-solving skills, including confidence leading client conversations.
• Experience with equipment dealers, manufacturers, distributed brands or co-op marketing is a plus.

Responsibilities

• Serve as the primary contact and trusted marketing partner for a portfolio of dealers, building relationships with owners and marketing contacts.
• Build understanding of each dealer's business, products, customers, competition and local market to shape strategy.
• Develop marketing plans with objectives, tactics, budgets and measures of success.
• Lead planning and performance conversations, turning results into practical recommendations.
• Help dealers navigate manufacturer marketing programs, brand requirements and co-op funding opportunities.
• Identify opportunities to expand services and grow accounts by leveraging Flint Group capabilities.
• Occasionally visit dealers on-site or attend regional or national events.
• Own day-to-day running of multiple accounts, plans, timelines, budgets and scope.
• Translate client goals into briefs for creative, media and other teams.
• Coordinate internal teams to deliver integrated work.
• Ensure projects and campaigns are delivered on time, within scope and billed properly.

Skills

Client success

Account management

Marketing

Paid media

Local search

Websites

Social media

Reputation management

Communication

Presentation

Problem solving

Organization

Job description

Flint Direct, the local marketing team within Flint Group, seeks a Senior Client Success Manager to own a portfolio of dealer relationships across North America and act as a trusted marketing partner.

You will translate business goals into clear marketing plans, guide clients through performance and investment decisions, and coordinate with internal teams to deliver integrated campaigns that drive satisfaction, retention, and growth.