Remote Strategic Client Executive: Growth & Retention

Headspace; United States; Hybrid; USD 101,300 - 120,000; Full time

Benefits offered by this job

Stock awards

Comprehensive healthcare coverage

Monthly wellness stipend

Generous parental leave

Remote work flexibility

Job summary

A leading mental health platform in the US is seeking a Strategic Client Executive to manage high-value B2B client relationships. The role involves enhancing client satisfaction, developing strategic account plans, and collaborating with internal teams. Candidates should have 6-8+ years of relevant experience, including client-facing roles, and a strong understanding of Employee Assistance Programs. This role offers a competitive salary and flexible hybrid working arrangements.

Qualifications

• 6-8+ years of experience in a strategic client-facing role, such as Strategic Account Management, Customer Success, or Relationship Management.
• Experience with Employee Assistance Programs (EAPs) required.
• Proven experience managing a portfolio of large, complex accounts.

Responsibilities

• Lead high-value B2B client relationships, serving as a strategic partner and advocate.
• Develop and execute strategic account plans that align with client objectives.
• Conduct regular strategic business reviews to demonstrate ongoing value.

Skills

Strategic account management

Client relationship management

Data analysis

Negotiation skills

Communication skills

Education

6-8+ years of experience in a strategic client-facing role

Experience with Employee Assistance Programs (EAPs)

Tools

Salesforce.com

Job description

A leading mental health platform in the US is seeking a Strategic Client Executive to manage high-value B2B client relationships. The role involves enhancing client satisfaction, developing strategic account plans, and collaborating with internal teams. Candidates should have 6-8+ years of relevant experience, including client-facing roles, and a strong understanding of Employee Assistance Programs. This role offers a competitive salary and flexible hybrid working arrangements.