Remote Client Relations Manager, EAP Programs

AllOne Health; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Immediate medical, dental, and vision insurance

Generous Paid Time Off

401(k) retirement program with company match

Employee Assistance Program benefits for family

Job summary

A workplace behavioral health leader is looking for a Client Relations Manager to enhance client satisfaction and program utilization. The role involves managing client accounts, building relationships with HR teams, and ensuring successful delivery of EAP services. Ideal candidates have at least 3 years of experience in client services and a relevant degree. This full-time position offers remote work options and comprehensive benefits.

Qualifications

• 3+ years of experience in account management or client services.
• Strong analytical skills to interpret data.
• Familiarity with mental health and wellness concepts is a plus.

Responsibilities

• Serve as the primary liaison for assigned EAP client accounts.
• Build and maintain strong relationships with client teams.
• Conduct regular check-ins and strategy meetings.
• Provide ongoing program support and insights.

Skills

Interpersonal skills

Verbal communication

Written communication

Analytical skills

Project management

Education

Bachelor’s or master’s degree in business or related field

Job description

A workplace behavioral health leader is looking for a Client Relations Manager to enhance client satisfaction and program utilization. The role involves managing client accounts, building relationships with HR teams, and ensuring successful delivery of EAP services. Ideal candidates have at least 3 years of experience in client services and a relevant degree. This full-time position offers remote work options and comprehensive benefits.