Remote Strategic Accounts Manager

Wolters Kluwer; United States; À distance; USD 48 000 - 81 000; Plein temps

Avantages offerts par ce poste

Commission

Résumé du poste

Wolters Kluwer is seeking an Account & Relationship Manager for a permanent remote role in the United States. The ideal candidate can be located anywhere in the U.S., with a preference for CST or EST time zones.

The role focuses on building and maintaining long-term client relationships, supporting senior staff in identifying sales opportunities, and contributing to revenue growth while learning the essentials of account management.

Qualifications

• 3+ years’ experience in account management, customer success or related role, preferred experience within the insurance and/or financial services industry.
• Excellent verbal and written communication.
• Basic understanding of customer service principles.
• Familiarity with sales software and CRM systems.

Responsabilités

• Identify potential clients and new business opportunities.
• Conduct initial outreach and establish first contact with potential customers.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic customer inquiries and escalate complex issues.
• Prepare sales reports and track performance metrics.
• Learn and understand the company's products and services.
• Coordinate meetings and gather customer feedback.
• Participate in team strategy sessions.
• Contribute to customer satisfaction through timely follow-up and issue resolution.

Connaissances

Account management

Customer success

Communication

Data entry

Problem solving

Organization

Interpersonal skills

CRM tools

Outils

CRM systems

Description du poste

Wolters Kluwer is seeking an Account & Relationship Manager for a permanent remote role in the United States. The ideal candidate can be located anywhere in the U.S., with a preference for CST or EST time zones.

The role focuses on building and maintaining long-term client relationships, supporting senior staff in identifying sales opportunities, and contributing to revenue growth while learning the essentials of account management.