Remote Strategic Account Manager - Software Renewals

Panopto; United States; À distance; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plans

Paid time off

Résumé du poste

Panopto is seeking an Account Manager to grow and protect strategic client relationships across enterprise, higher education, and K-12 markets. You will drive renewals, upsell modules and services, and collaborate with Sales, Marketing, and RevOps to maximize value for customers.

The role requires strong negotiation, presentation, and communication skills, with experience in CRM tools and the ability to travel up to 25% for client sites or events.

Qualifications

• Bachelor’s degree in business, marketing, or a related field.
• 5 years of sales or account management experience in software/enterprise education markets.
• Proven track record of meeting/exceeding sales targets.
• Strong negotiation, presentation, and communication skills.

Responsabilités

• Software Renewals: manage renewals, drive adoption, negotiate terms with cross-functional partners.
• Upselling and Cross-Selling: target upsell opportunities, conduct product demos with stakeholders.
• Account Planning and Forecasting: develop plans, monitor health and revenue metrics, provide forecasts.
• Market Research and Competitive Analysis: stay informed on industry trends to identify opportunities.

Connaissances

Negotiation

Presentation

Communication

Relationship building

Customer service

CRM software

Sales tools

Travel willingness

Formation

Bachelor’s degree in business/marketing/related field

Outils

CRM platforms

Description du poste

Panopto is seeking an Account Manager to grow and protect strategic client relationships across enterprise, higher education, and K-12 markets. You will drive renewals, upsell modules and services, and collaborate with Sales, Marketing, and RevOps to maximize value for customers.

The role requires strong negotiation, presentation, and communication skills, with experience in CRM tools and the ability to travel up to 25% for client sites or events.