Remote Strategic Account Leader — Public Safety

Ascend Learning; Burlington (MA); Remote; USD 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental & vision insurance

401(k) matching

Parental leave

Wellness resources

Charitable matching

On-site workout facilities

Zusammenfassung

Ascend Learning is seeking a Strategic Account Manager to maintain and expand relationships with high-value customers. The role focuses on understanding clients' business processes and aligning Ascend Solutions to drive mutual growth. The position is remote within the United States, with travel up to 40%.

You will lead relationships, identify key stakeholders, and manage pipelines while delivering tailored solutions and cross-sell opportunities to meet client needs.

Qualifikationen

• 6+ years of relevant sales work experience and public safety industry experience.
• Proven negotiation skills for securing advantageous agreements.
• Ability to build trust and upsell/cross-sell with clients.
• Proficient in written communication for proposals and contracts.
• Experience delivering results in a quota-based environment with multi-year contracts.
• Nursing education industry knowledge or healthcare/higher education experience preferred.
• Proficient in CRM software (Salesforce/Zoho/HubSpot) and MS Office.

Aufgaben

• Serve as the lead point of contact for strategic account matters and maintain long-lasting client relationships.
• Identify stakeholders and economic buyers within client organizations.
• Manage existing client relationships to ensure retention and loyalty, including annual reviews.

Kenntnisse

Relationship building

Negotiation

Account management

Strategic thinking

Sales forecasting

Cross-selling

CRM proficiency

Written communication

Travel flexibility

Tools

Salesforce

Zoho CRM

HubSpot

MS Excel

Jobbeschreibung

Ascend Learning is seeking a Strategic Account Manager to maintain and expand relationships with high-value customers. The role focuses on understanding clients' business processes and aligning Ascend Solutions to drive mutual growth. The position is remote within the United States, with travel up to 40%.

You will lead relationships, identify key stakeholders, and manage pipelines while delivering tailored solutions and cross-sell opportunities to meet client needs.