Senior Enterprise AM - Remote Growth & Retention

Ascend Analytics; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short- and long-term disability

Parental leave

Dependent care spending account

401(k) plan

Job summary

Ascend Analytics is seeking a Senior Account Manager in Boulder, CO or Remote to manage a diverse client portfolio, drive retention, and grow expansion opportunities. You will partner with Account Executives, deliver value through proactive engagement, and serve as the client advocate within Ascend.

The role emphasizes strong communication, strategic relationship-building with senior leaders, and the ability to thrive in a fast-paced SaaS environment.

Qualifications

• Relies on strong interpersonal skills to build trust with diverse stakeholders.
• Demonstrates commercial acumen and SaaS industry knowledge.
• Able to learn quickly and solve problems in dynamic environments.

Responsibilities

• Drive retention and growth across a diverse client portfolio.
• Proactively identify expansion opportunities and exceed revenue targets.
• Lead quarterly business reviews with client executives.
• Coordinate with Account Executives to craft targeted account strategies.
• Deliver insights and updates to drive product adoption and renewals.
• Serve as client advocate inside Ascend and bring client perspective back to the product team.
• Capture success stories and market trends to inform marketing and sales enablement.

Skills

Relationship-driven

Business-savvy

Adaptable & Curious

Results-oriented

Exceptional communicator

Experienced account manager

Job description

Ascend Analytics is seeking a Senior Account Manager in Boulder, CO or Remote to manage a diverse client portfolio, drive retention, and grow expansion opportunities. You will partner with Account Executives, deliver value through proactive engagement, and serve as the client advocate within Ascend.

The role emphasizes strong communication, strategic relationship-building with senior leaders, and the ability to thrive in a fast-paced SaaS environment.