Remote Strategic Account Executive

Buyers Edge Platform; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Buyer's Edge Platform seeks an Account Executive to own client relationships, driving retention and strategic growth across a portfolio of accounts. You will present to executives, deliver quarterly reviews, and partner with Account Managers to identify revenue opportunities while ensuring high-quality service.

This remote role requires 1–2 annual travels and no sponsorship. You will leverage data and CRM insights to align with client objectives and drive long-term account success.

Qualifications

• Excellent verbal and written communication skills.
• Strong organization skills including the ability to manage multiple priorities.
• Availability to manage client needs on an as needed basis outside normal business hours.
• Proficient with Salesforce, Tableau, Microsoft Office Tools (Outlook, Excel, Word, Teams).

Responsibilities

• Manage multiple accounts and maintain strong client relationships across all touchpoints.
• Drive retention, renewals, upselling and satisfaction through proactive engagement and strategic support.
• Serve as a trusted partner to clients by delivering exceptional service and identifying opportunities for value creation.
• Collaborate with Account Executives and Account Managers on daily operations including pricing, service recoveries, fill rates, compliance, rollouts, troubleshooting, and QA.
• Support Finance with billing, invoices, and collections as needed.
• Document customer activities in the CRM for visibility and efficiency.
• Prepare insights reporting and research for the customer upon request.
• Maintain expert-level knowledge of products, services, and industry trends to deliver strategic guidance.
• Align with internal teams on customer goals, KPIs, and long-term objectives.
• Identify and develop new business opportunities in partnership with leadership for long-term growth.
• Use data to drive initiatives toward high satisfaction and contract renewals.
• Collaborate with sales, marketing, and product teams to meet client needs.
• Provide feedback on process improvements and product ideas.
• Assist onboarding and training of Account Managers.
• Mentor and support team development and performance.
• Promote a collaborative, high-performing team culture.

Skills

Salesforce

Tableau

Microsoft Office

Client management

Tools

Salesforce

Tableau

Excel

Job description

Buyer's Edge Platform seeks an Account Executive to own client relationships, driving retention and strategic growth across a portfolio of accounts. You will present to executives, deliver quarterly reviews, and partner with Account Managers to identify revenue opportunities while ensuring high-quality service.

This remote role requires 1–2 annual travels and no sponsorship. You will leverage data and CRM insights to align with client objectives and drive long-term account success.