Remote Strategic Account Exec – Academic & Healthcare

Wolters Kluwer; Massachusetts; Hybrid; USD 71,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Strategic Account Manager to drive revenue growth and retention across a defined US territory, focusing on academic, medical, research, and healthcare institutions. You will build trusted relationships with library leaders, faculty, researchers, clinicians, and administrators to align our evidence-based information solutions with their priorities.

This remote role requires strategic account planning, executive-level communication, and navigating complex

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• 5+ years of successful experience in strategic account management, consultative sales, business development, or enterprise sales.
• Demonstrated ability to manage large, complex accounts with multiple stakeholders and lengthy sales cycles.
• Experience developing and executing strategic account plans that drive revenue growth and customer retention.
• Strong consultative selling, negotiation, presentation, and relationship-building skills.

Responsibilities

• Develop deep expertise in Ovid's portfolio of clinical, research, educational, and workflow solutions.
• Create and execute strategic territory and account plans that support revenue growth, retention, and customer expansion objectives.
• Manage a portfolio of large academic, healthcare, and research accounts, serving as a trusted advisor to key stakeholders and decision-makers.
• Build and maintain executive-level relationships with library directors, deans, academic leadership, researchers, clinicians, procurement teams, and other institutional stakeholders.
• Identify customer business challenges, institutional priorities, accreditation requirements, and research objectives, and align Ovid solutions to address those needs.
• Lead complex sales opportunities using a consultative and value-based selling methodology.
• Develop account growth strategies that increase product adoption, customer engagement, and long-term partnership value.
• Prospect for new business opportunities within existing accounts and across assigned territory.
• Conduct business reviews, strategic planning sessions, product demonstrations, and executive presentations.
• Prepare proposals, pricing recommendations, renewal strategies, and contract negotiations that align with customer objectives.
• Collaborate with product specialists, customer success, marketing, and leadership teams to develop and execute account strategies.
• Maintain accurate pipeline, opportunity, contact, and account information within Salesforce CRM.
• Deliver accurate sales forecasts and territory updates to leadership.
• Meet or exceed assigned revenue, retention, and growth targets.
• Travel throughout assigned territory to support customer engagement, strategic meetings, conferences, and sales activities.

Skills

Strategic account management

Consultative selling

Executive relationship building

Negotiation

Sales planning

Education

Bachelor's degree

Tools

Salesforce

Job description

Wolters Kluwer is seeking a Strategic Account Manager to drive revenue growth and retention across a defined US territory, focusing on academic, medical, research, and healthcare institutions. You will build trusted relationships with library leaders, faculty, researchers, clinicians, and administrators to align our evidence-based information solutions with their priorities.

This remote role requires strategic account planning, executive-level communication, and navigating complex